We conduct user testing with disabled people and their assistive technologies to assess the accessibility of websites and software applications.
Why Test With Real Users?
Technical testing is important but it only indicates what the level of accessibility should be, not what it actually is.
To determine the actual accessibility of a website it is necessary to test it with a range of users with different disabilities and assistive technologies.
Furthermore, technical testing assesses each page in isolation, whereas most website use is based around tasks, and this is how our user testing is conducted.
Different user groups encounter different accessibility issues so ideally testing should be conducted with a variety of users from the following groups (this is not an exhaustive list).
Visual and Hearing Impairments
- Screen reader users
- Screen magnifier users
- Braille device users
- Deaf users
- Keyboard-only navigation
- Voice recognition software users
- Mouse and keyboard replacements e.g switches, head pointers
- Users with learning difficulties
- Users for whom the website is not in their first language